ASSERTIVENESS SKILLS TRAINING

Why you should attend

This 3-hour course is aimed at individuals within and without organisations, to provide practical tools and techniques to help you to be assertive when you choose to be. Assertiveness is about relationships, and it may be that you wish to

• improve the quality of your relationships - some of them, all of them - and improve your self-confidence, as relationships at home/at work aren't all how you want them to be
• persuade others to do as you wish, without coming across as bullying as you are in a position of authority at home/at work

Course programme

The course programme for this practical, participative session covers: what we mean by assertiveness; the different behaviours associated with being assertive, aggressive and passive; why it is that we behave in these ways; the advantages and disadvantages of each behaviour; practicing the '3-step model' to assertiveness; dealing with 'difficult' people; practicing the '3-step model plus; some specific assertiveness skills.  

Course details

The session looks at why we behave in assertive and non-assertive ways and some of the pitfalls and advantages of the different behaviours (assertive; aggressive; passive). It provides an opportunity to explore and practice some assertiveness techniques. It does not show how to change other people, rather it identifies what we can do for ourselves to express ourselves as we want to, when we want to. We also examine when and why it may not always be appropriate to assert oneself - what we're interested in is being able to be assertive when we choose to.  

For further course details, please visit the Events page of our website, www.stressmanagementplus.com

Please note that course numbers are limited to 10 delegates